The Thiel CS3.7 part 2: Listening Impressions

The Thiel CS3.7's Driver ... pay no attention to the
green turntable light that couldn't help but photobomb ...

We were looking forward to the demo all week.  We showed up at around noon on Columbus Day - which allowed the salesman, Bob Cesarini, to spend about a week breaking in the speakers.  Given our experience with Thiel, and the fact that they take a long time to break in, this was a good thing. The speakers had about 75 hours or so, so while not fully run in, they would be much better than a "right out of the box" sound. Most of the ugly portion of the break in would be behind it. Bob told us that the factory claims 300+ hours are needed for them to reach their full potential, but at the point of the demo, we should be able to hear what earned them their reputation.  We'll see ...

After Bob gave us the basic introduction to the speaker and his optimistic thoughts on the new owners and the direction of Thiel, he left us to our own devices. (Stereophile's announcement here.  And some more stories here, here and a really good business article here. ) [Ed note from Oct. 2014, 1 year later:  Looks like the owners at Thiel are abandoning the legacy technology of Thiel and making more conventional speakers, and focussing on the "luxury good market" more widely than high end audio.  We wish them the bast of luck but find it a little sad, too.  FOr those wanting a coherent source speaker, time is of the essence if you wan tht emagic of Thiel - once the warehouses are empty, it's likely they won't start making any more.]

The stack that was driving the speakers was a Parasound Halo JC2 preamp driving an A21 amplifier.  The source was a Marantz SA-11s2.  Interconnects were all XLO, and a power conditioner from Shunyata.  While the Parasound Halo has a slightly differnt presentation than the Ayre gear we have, they are in the same general class, which is good.

The Setup
We had our usual set of tunes with us, and got down to listening.

Ella and Louis [SACD]

The Thiels did very well with this - in fact, they were better than any other dynamic speaker we had auditioned, and nipped at the heels of electrostatics in delicacy and detail.

We heard a small amount of tape hiss, which was something we hadn't heard before, and we did hear all the small incidental noises made by Louis Armstrong during the song "Isn't it a Lovely Day" - the speakers had a resolving power the approached that of the Quads we had auditioned earlier, but with a better sense of solidity.  Honestly this was one of the best presentations of this song we'd heard. That is an understatement in my book. When we listened to the Quads, I admired the immediacy of the performance, but there was some small something missing that I couldn't quite identify. With the Thiels, I realized that I was missing a fully integrated, full range of bass. This was present in a lesser way with the Martin Logans, but with the Thiels, I got the whole shaboozie.

Eric Clapton Unplugged [CD]

We were surprised at the clarity and detail from this performance - the triangle we always listen for was as well defined as we've ever heard it, but with a good sense of decay and overtones.  What was surprising is it wasn't over-emphasized.  One thing about these speakers is that they have a clarity that we mistook for brightness, but even at this stage of the breaking-in, the speakers were clear but neither bright, nor rolled off.  But we needed to be sure about this, so we pulled out a remaster of a 10cc album and put it in the queue.

In addition, the emotion of "Tears from Heaven" and "Lonesome Stranger" came through better than we had heard on the Martin Logan and the Quads - we didn't write down any impressions because the music was so good, we honestly forgot.

Genesis, Selling England by the Pound "I Know What I Like (In Your Wardrobe)" [SACD]

We clearly heard the harmonies between Phil Collins and Peter Gabriel as separate voices, and heard the various effects clearly.  At this point we realized that the propulsive bass was conveyed better than we had ever heard on this song, with the bass neither being thin nor overblown and boomy.  And unlike a lot of speakers you really didn't notice "the bass" but you heard the whole instruments in a realistic sort of way. My name is Kathy, and I am a bass fiend. There, I said it. I don't need to feel the thump in my bones, but I do notice when the bass is thin or missing. The thing that impressed me with the Thiels is that I never got that feeling of "here is the detail, and there is the bass" like I did with the Quads or Martin Logans. The integration of the detail and the foundation of the bass was so seamless to my ear that the music just sounded full and "right."

10cc, Deceptive Bends "Good Morning Judge" [CD Remaster]

This remaster is a little on the bright side (given it is from Japan, this isn't surprising as when they err, it is to pump the treble up slightly).  We used this to settle the debate about the speakers' treble:  are they simply clear or are they a bit bright. 

What we didn't expect was that the explosive beginning nearly threw Mrs. Mancave out of her seat.  I hate to admit it, but even though I knew the song began with a slam, I really did jump. The transient response of the speakers was simply amazing and it never lost its composure. The brightness of the song seemed if anything a little tamer through these speakers than through our reference.  So .. jury was in ... they are electrostatic-like clear, not bright, but with a propulsiveness and transient rightness we've rarely heard, and even then only by significantly more expensive speakers (at the NY show).  And while out CS2.4's are good about these qualities, the CS3.7 were clearly a much better speaker.

Stevie Wonder, Talking Book "Superstition" [SHM-SACD]

We brought this album along as a palate cleanser, given the simple instrumentation and warm smooth sound, it was a perfect way to end the listening session.  We feel everyone with some reference music should throw something like this in the mix, to simply enjoy and stop analyzing.

What surprised us was the actual complexity of the song - we heard things we never heard before - there is a chorus that backs up Stevie in parts of the song that sits so far back you normally wouldn't hear it.  The instrumentation had several other pieces playing, layered in with such subtlety that unless you have a highly resolving system (or perhaps headphones) you wouldn't hear it.  The song was VERY enjoyable, and getting what amounts to more music and more performance had us impressed. We realized we were listening to something pretty special.


What we really liked about them ...


Jim Thiel (RIP) and the CS3.7
What also came through by this point is the way typical speakers color the sound of some instruments.  If you hear a trumpet then think "wow, this is a realistic sounding trumpet." When the piece adds a drum, you subconsciously prepare yourself for a colored drum ... but it just sounds like a drum with the rich timbre they can have.  You don't realize you are doing this "preparation" until you don't have to.  You find yourself with a lot of small pleasant surprises.  And overall, you find your listening sessions stretch for longer and longer, with little of the feeling that you have had your fill.  We suspect once you get used to a speaker this colorless, going to another speaker, other than, perhaps, an electrostatic, may sound terribly colored and unrealistic.  I suspect this is what people say is "speaker boxiness" and perhaps it is.  The Thiel doesn't have whatever it is, or has it to such a low level that it was completely unnoticeable by us.

We also couldn't discern a tonality to the speaker at all.  It seems dead neutral - leaving the owner to flavor the music, if he or she chooses to,  with sources and amplification.  This is a good thing.

Who wouldn't like these speakers ... ?

As you can tell, we liked this speaker, and for those that prize clarity and accuracy as we do, this is a definite "must listen,"  but we realize that not everyone is looking for what we like in a speaker (The "I like vanilla, you like chocolate" effect).  If you like your speakers to be warm and romantic or cool and clinical, you may prefer other speakers to these.  If you have a very small room (say, smaller than 12' x 12' or so - YMMV), you may want to consider the CS2.7 or CS1.7 instead of this one.  If you don't want to bring a lot of high current watts to the party you may struggle to get everything out of the speakers as they can give (100-150W/channel minimum with power doubling from 8 ohms to 4 ohms, or with a monster current reserve seems to be the consensus).

Conclusions

We have to admit that this speaker, in some ways the Legacy of Jim Thiel, is a phenomenal speaker in absolute terms.  It plays far, far above the price Thiel charges (which is still expensive).   You can get close to them with electrostatics,  but you lose some of the bass propulsion. You can get close with some dynamic speakers, but you lose some the transparency, clarity and usually neutrality.  We found that the Thiel had something approaching the clarity of an electrostatic speaker, imaging of a monitor, and the propulsion and dynamics of a large speaker all at the same time, more than anything anywhere near its price. In order to equal or do better, we'd suspect you would have to push things to more than double the price, perhaps more. We heard speakers in the NY Audio show (April 2013) that would have been candidates for a "better than Thiel" experience, but nothing less than twice the price.

As the new corporate owners of Thiel are rumored to be hot to develop a replacement for the CS3.7 but with a much higher price tag, we'd say run, don't walk, to your nearest dealer if you are shopping for a speaker in this price range.  It really is that good.  Highly Recommended.

[Disclaimer:  We have no relationship with The Stereo Shop or Thiel Audio other than as customers]

Comments

  1. Hi, what would you say are the similarities and the differences between the 2.4 and the 3.7? Is the 3.7 just a bigger 2.4, or are there larger differences?

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    1. We found the CS3.7 were first and foremost much more clear. You hear more deeply into the music and the timbre of instruments come through better than with the CS2.4's. We found both the amount of bass, but more importantly, the bass was more detailed.

      They both were very coherent, too. And neither one would be bad choices.

      As proud owners of the CS2.4's we still think they are great speakers, though. We can't deny the CS3.7 is a better overall speaker.

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    2. Thank you for your response. I perhaps should have mentioned that I have owned a pair of 2.4s for about 6 months, but i wanted to keep my question succinct. Your observation about timbre is spot on; not quite as consistently there as one would like. Coherence? Yes indeed. I am more than pleased with the bass (taut) and mid-range (clear and detailed) on the 2.4. However, the upper range is a bit more problematic for me. I have heard it described as "tipped-up," and I find it sometimes too energized. I have somewhat tamed it for me by virtually avoiding toe-in on the speakers, pointing them almost straight out. When pushed, the treble can still come across as hard or rough. Not sure if there is more that I can do. The speakers are about 8 feet apart, and about 8 feet from me. I sometimes feel they need more room. They are powered by a Parasound A21 and a Parasound pre (not the Halo). Anyway, would welcome your thoughts if you have any on any of this. Thanks.

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    3. One thing that we have found about the Thiels is they are absolute pigs for amplification. We didn't get the relaxed neutral presentation without a hint of stridency and treble hardness when we found about 300W (into 4 Ohms) to drive it. And the solid state amps that don't have much or any global feedback helps a lot. I have heard the A21 drive both the CS2.4 and the CS3.7's and while it worked with the 3.7 better, it had a better match with the amp I use - the Ayre V-5xe. And you are right in not using any toe in *unless* you are near a side wall, then pushing them together to give 3-odd feet from the side walls, or toe them in in 1/4" increments. And ... at 6 months, you may just be getting to 300 hours they need to break in, but maybe not, too. If you were to run some pink noise into them while you were out for about 3-4 days you may find them opening up. I didn't have trouble in a very live room that was 12' x 18'

      Now having said all of that, they are also very revealing to other things like sources, and cables that may help some, too. I have found great luck with Audioquest cabling and Cardas. And Marantz SA-series and Ayre sources.

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    4. Forgot to add that I have a A23 driving the Thiels right now (2.4's) and they do exhibit a small amount of cupped hand coloration with the AQ GO-4 cables I am using. That coloraton wasn't there with Transparent audio cables or Kimber 8TC's and the Ayre V-5xe.

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    5. Hi, wanted to get back to you with the rest of my story. I talked to the dealer I bought the speakers from about the limitations the speakers were showing. After discussing it a bit we agreed that the Parasound preamp was the weak link in the system. As an experiment, he gave me a VTL 2.5 tube line stage preamp (I already had a tube phono stage) to try. I popped the VTL in to the system and I was stunned by the change. Bass was even better, smooth, lovely mid-range and the highs were natural and not strident. Instrumental timbre was now easily discerned. In short, a remarkable turn-around. Obviously, I'm very happy about that. The previous preamp has been sent packing and the VTL sits in its place. I should add that the Parasound A21 amp pumps out prodigious amounts of power at 8 and 4 ohms, and seems happy to partner with the VTL. Positioning of the speakers is still I think an important point with the Thiels. I'm talking increments of an inch at a time in finding the right spot. My take is that the speakers only need a tiny bit of toe-in, if that, but of course, each room has its own characteristics. Thanks.

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  2. Hi,
    As you know well 2.4s and 3.7s, given the same amp, what is the easier model to drive acording to you ? I mean are they power hungry to the same extent ? Thanks.

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    1. We use an Ayre V-5xe to drive them both, and the main thing I noticed, is that I don't need to turn up the volume knob as much with the CS3.7's. So I suspect that the CS3.7 is slightly easier to drive than the 2.4 using a beefy amplifier.

      But ... you have to bring a very powerful amplifier with a big power supply to be able to drive either one. The magazines say 150W as a minimum with the power doubling into 4 Ohms. I'd say that it's probably right.

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  3. Thanks for your answer. In fact, as you do, I own a pair of 2.4 (for sale now) and a new pair of 3.7.
    My source is an Ayre QB9 usb dac I love (did you try that one ?) , with a Mac mini, and my amp is a Sugden masterclass IA4 of only 33 watts but in class A. American speakers and source with UK amp, all this in France.
    When I read your impressions about the 3.7, I immediately recognized what I felt after the 2.4. I performed a lot of comparative listenings between those 2 nice speakers. I found the 3.7 maybe a bit easier to drive. , Efficiency is better (90db), nicer bass, more defined and extended, more punchy than the 2.4 that is maybe a bit more concentrated in mid-bass area. In all areas, a lot more energy dispatched by the 3.7. Would be happy to try an Ayre amp one day.

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    1. The dealer we bought the speakers from told us that he's driven the CS3.7 with lower power tube amps and class A successfully. We have to take his word. All we have found is the more power on tap, even at lower volumes, the speakers tend to really open up.

      I suppose all I am saying is if you like the sound now, if you could put more power behind it, we'd bet you would like it even more.

      Oh, and we love Sugden - though they have not been distributed in the US for a long time.

      We have demoed the QB-9 and think it is a spectacular DAC if a USB will work for the setup (alas, it doesn't for us - since our servers and computers are located in a different room that we use Ethernet to distribute.)

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  4. Bad news on the CS3.7 replacement:

    http://www.stereophile.com/content/new-high-order-blood-thiel

    Based on the design details, plus the new designer's comments, it seems like future speakers will be "Thiel" in name only. Better grab the last of Jim's handiwork while you can!

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    1. I think it was inevitable when the new owners turned the "keys" over to the new head of engineering who clearly has his own thoughts on the matter. It sounds like they went away from the time/phase alignment, too. I think they did what they did since they want a series of new products quickly, too. I think the difficulty of the integration of the sound drove the ridiculously long development cycles that Thiel was famous for. Pretty clear the new owners wanted to churn out products. With this reveal, if true, it might be why Kathy Gornick and the old Marketing Director both left.

      I hope the link is wrong about that, but fear it isn't. But ... other speaker companies, Snell comes to mind, changed radically after the death of the founder. One of the main distributors in Europe bought the rights to the original Snell designs and formed a agreement with a Japanese company and became ... Audio Note UK.

      So if you are a fan of the time and phase alignment that Thiel was famous for, you will either have to go to another company (such as Vandersteen), get into Electrostatics (such as Quad or Martin Logan) ... or see if someone doesn't pick up the old designs. Or if the new Thiel models don't get market acceptance - they may just dust off those designs and trying to improve on them.

      The only constant is change.

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